Testimonials
Mark R. 5/4/2020
Jeremie was very responsive and was the quickest to answer my texts. I originally contacted two roofers from Yelp and neither responded, so then I contacted a few more after a couple of days and Jeremie responded right away. He sent Jay out in a couple of days and he said that he could come out in a couple more days and do the work. Great customer service.
Sandy M. 2/19/2020
From the time I interacted with the owner I felt completely comfortable having them at my home. The morning of our repair the owner contacted us giving the time frame his foreman would arrive. The foreman did so and promptly. He took care to use booties as to not bring dirt into my home. He surveyed the needs and his team arrived within an hour to perform the job. What would of taken my husband a few days to finish ( probably two ) these guys knocked out in about 3 hours. Fast, friendly, providing me with before and after images. I cant stress enough how great this crew is! A step above is the perfect name for such fantastic service. Thank you definitely do recommend.
George L. 6/2/2020
We have a 30 year old house that needed some roof and fascia repair. These guys are great! Prompt, efficient, courteous, and honest. They know what they’re doing and they do it well. There were a couple of minor glitches during the repair, which they corrected properly and cheerfully. Their customer service is above and beyond. We’re very, very pleased with A Step Above.
Thomas R. 5/19/2020
Came out and gave me an estimate…explained the roof was in such good shape for its age and explained the work that needed to be done. Some loose tiles, cracked tiles and some missing ones. The area around my AC needed a little more attention so they took care of that as well. Nice to look up and see everything back in its place a secure. Crew showed up on time as promised. Very nice to deal with. Asked if I had questions before they started work. Completed the job, cleaned up after themselves and thanked me before leaving. I wouldn’t hesitate in using this company again or recommending them to anyone.
Lynn N. 12/12/2019
Overdued review – They are an efficent and reasonably priced roofing company. Engaged them to repair my roof, that had broken tiles from golf balls. They arrived promptly and finished the job within the timeline communicated. Very pleased with their services.
Mabby J. 11/13/2019
I am so grateful for Jeremie! During a crazy wind storm, our tree had knocked out a tile and loosened a couple others on our neighbor’s roof. I called a couple roofers and Jeremie was the only one who would fix it the same day and at a fair price. He was able to reinstall the tile and secure the ones around it, in no time at all. Hopefully I won’t be needing anymore roof repairs anytime soon, but if I do, I definitely know who to call.
William B. 4/11/2019
Very happy with the follow-up. Jeremy called to make things right after we had a few communication issues. Really takes this company to the next level and above the others.
Mary K. 2/6/2019
I sell Real Estate here in the Las Vegas Valley and I use Jeremie Eubank, and his crew, at A Step Above Roofing for all of the Roof Repairs that are are needed as a result of an Home Inspection. They perform at an Outstanding Level and take pictures of the repairs that are needed and pictures after the repairs are complete so you can rest assured that the work was done. Call them….. You’ll See!
Kerrie R. 8/1/2019
We recently purchased a house in Henderson and called Jeremie to have our roof inspected and tuned up. They were quick and efficient and did a great job and charged a fair price…….Weeks later, our house was hit by a wind/dust devil during a microburst and a large patch of tiles were displaced. Called Jeremie again and our roof was fixed like new literally within 2 hours after we called, at no extra charge. We’d definitely use them again in the future. Excellent customer service.
Rachael K. 9/21/2018
I have nothing but good things to say about Jeremie and his team!! I was impressed from start to finish.
About six months ago, I had a few shingles blow off my roof in a wind storm. I had another roofing company that I had found on Yelp come out and give me a quote, and the price was way higher than I was told it should be. Eek. I couldn’t justify spending that much money for the job. So I procrastinated… Then about a month ago, there was another lovely Las Vegas wind storm, and after that, there were shingles ALL OVER the place and my roof was torn up. Sigh. I contacted A Step Above and scheduled an appointment for an estimate for a Monday. The Friday before, I had another roofing company that I had found on Yelp come out to give me a quote as well. I was asked if my insurance would cover it, and I told him I didn’t think so (I had gotten a confusing answer from them when I asked, so assumed I’d have to pay for it myself). He told me it was going to cost a lot, and said he would email me a quote… Then he texted me over a week later, asking if I had gotten other quotes/estimates and what they were. Ha.
Now for my experience with Jeremie. I had been given a time frame when he would be coming. He called me and said he’d be there in about 45 minutes… and was there in 30! He is so professional and knowledgeable. I explained to him what I had been through, and he told me my insurance should cover it since it is wind damage, that I probably have a deductible, and that it would probably cost about that much to fix it. He used his drone to take pictures of my roof, and then gave me a quote and explained what they would need to do to repair it. The amount was much less than I expected it to be! (Actually $75 LESS than what I had been quoted six months ago when I only had a few shingles missing!!!) He asked if I wanted to wait for a quote from the other company, and I said no. I felt confident that Jeremie and his team would do a good job, and made an appointment for the repair. I was actually out of the country when they came, but they took before and after pictures which were emailed to me with the invoice. What a relief!
I love that this is a family run business. They are honest, have more than reasonable pricing, great communication, and do amazing work. Thank you, thank you, thank you!
Page S. 10/14/2019
Do not go anywhere else. This is the company you want. We had a roof leak that was compromising our living room on two walls. They came right out, found the problem, checked the entire roof. Along with a pigeon poop problem, exacerbated by incorrectly installed flashing, they found several more bad tiles on our roof. After checking the entire roof, they not only showed us the pictures but also emailed them to us for our records. They sent an estimate that evening, really reasonable, and worked around our timetable for repair. They were on time, professional, personable and quickly got the job done. All was done as promised, they cleaned up after themselves, and didn’t upsell. We are extremely happy with their work and have recommended them to neighbors.
C G. 2/16/2019
Great customer service; more than just roofing,but a handyman you can count on! They fit me in after hours since I work multiple jobs as a single mom!
Mona Lisa C. 5/21/2019
I did get a return phone call and was pleased to hear my message was not ignored. Due to the rain we have experienced in Las Vegas, roofers have been busy. The owner was very apologetic for the delay in returning my call. I appreciated he took the time to let me know the services his company provides and will call again if work is needed in the future.
Tim W. 10/22/2018
It’s a little scary knowing your roof work won’t show defects for years to come; so finding a reputable company is a challenge. A Step Above: Jeremie and crew boss Miguel have given me every confidence I need. Jeremie came over and showed me what’s needed, and what he does to do a superior job. His bid came under others, despite that he was putting a double layer of underlayment (felt). He also made sure to put in ridge and hip support pieces that were missing, and charged me only cost. The crew was totally polite, and they cleaned up every night and double cleanup on weekends. It’s rare to find guys like these…thanks fellas.
Aaron B. 6/26/2018
I had the pleasure of dealing with A Step Above Roofing. They were early and professional. They replaced 4 roof tiles in minutes. All of the work was photographed for my piece of mind. These gentleman truly care for their customers. Call them for an estimate and see what I am talking about. Thank you for giving me confidence that my roof is ready for MONSOON season!
William F. 12/22/2018
A roof leak was discovered by another tradesman working on my house (second floor ceiling was soft when he was replacing the ceiling fan), thus a tile roof leak. However, the ceiling paint hadn’t discolored.
I called a few roofing companies for quotes, all told me the hip was leaking, needed to be repaired with underlayment, weather blocking etc. It appears the leaking hip did not have weather blocking on it due to it not being required by code when my original roof was installed. To fix the one hip with the leak the other roofing company was $945. I asked for a price to install weather blocker on all the remaining roof hips to prolong the life of the roof and he wasn’t interested in quoting the job. I had my base price of $945.
A Step Above, Jeremie Eubank came by quoted the leak, and was on the same page as me with regard to protecting the longevity of my roof. His hard working crew, which is mostly family repaired the leak (remove the tiles, battens, underlayment; install new underlayment, battens; reinstall field tile and replace broken tiles and install weather blocking on all roof hips, ridge joints sealed and painted, sealed pipe flashings) for the sum of $1700.
A total of 9 roof hips are now protected with weather blocking, one of the roof hips had a leak that is now repaired and guaranteed not to leak for 2 years, Great people, great service, hope I don’t need them again but if I do they are my only call.
Robin G. 3/21/2018
Jeremy at A Step Above was great. His crew repaired my roof which was damaged by age, pigeons, etc. The three guys came out and worked non-stop for an entire day. They arrived about 7:30 A.M. and didn’t stop until around 5:00 P.M. Then, they returned the following morning to complete the job. The price I got for the job reminded me of the “good ol’ days” when a contractor was true to his word and did quality work. I highly recommend A Step Above and will use them again.
Mary L. 10/29/2018
Jeremie came to check the leak in my hallway ceiling and thoroughly checked the roof for any damage. He was honest enough to say he found no damage and offered to check my attic where he found that it’s the AC unit that was leaking. Thanks Jeremie for your time.
Lani P. 5/19/2018
These are terrific roofers! Locally owned, the owner showed up to inspect our roof. After his inspection, he showed us photographs on his phone of the work that needed to be done. He gave us a written estimate on the spot. His bid was cost-effective and straight. His team showed up a week later and completed the job in a few hours. Highly recommend. The work is guaranteed for two years.
Daniel H. 6/17/2018
Wow!!! Jeremie and his team are outstanding! Had to replace a few missing tiles and compared several roof repair companies before going with A Step Above and am really glad that I did. Jeremie came out on time to provide a free estimate which was extremely reasonable. Afterwards, Jay and Jorge did the repairs. They were on time, efficient and had great attitudes. If you are in need of roof repairs…call A Step Above first.
Darla K. 6/13/2018
Was very impressed with ASA.
They were early for our appointment, what? Who does that now a Days.
Advised me on what we needed done to the roof.
Took pictures, reassured with some of my concerns. Now just need to make another appointment to get the work done.
Diana A. 1/24/2019
Integrity, honesty, and hard work. WOW! This company is wonderful. We needed our entire roof replaced and I had no idea where to start. I got a couple of quotes, then a friend told me about this great company that repaired her roof. What a blessing! I met Jeremy and that was it. The whole process was so easy. They handled everything. It was the most stress free home repair/improvement I have ever had. Thank you so much!! I would recommend A Step Above for all of your roofing needs.
William B. 12/22/2017
Great service. Fantastic communication and honest pricing!! A great find! I couldn’t be happier
Scott T. 10/5/2017
I scheduled an appointment with the highest rated service on Yelp, and also requested a competitive estimate from A Step Above.
The other company had 10 5 star reviews, and I thought I would probably end up using them. However, they never showed up to my appointment, and didn’t even bother calling to cancel or reschedule.
Jeremie and A Step Above not only showed up on time, but provided a great rate, did a great job, and did it all in a just a few days. I wouldn’t hesitate to call them for any of your roofing needs.
Kevin G. 10/12/2017
I am a real estate agent and looked for different roof companies on yelp got a couple quotes and this company had the best pricing and was available at the soonest time. The owner was very responsive and answered all of my questions right away. Him and his team did the job this morning and I couldn’t be happier with the results. I will absolutely use them again for future clients. 5stars!
Jayne M. 11/14/2017
The guys were very professional! Jeremie, the guy we dealt with, came by when done and inspected the work after. Decent price and the job was done in a timely manner.
Jason K. 9/28/2017
I reached out to them on a Saturday to get an estimate to fix the roof on my shed. They responded very quickly and set up an appointment for Monday. I had a quote by Tuesday morning and the work was completed by Thursday. They did a thorough inspection of my shed and quoted some additional items that I was contemplating have done anyways. Their pricing for these items were very competitive. I appreciate the fact they noticed something that needed work and took the time to give me a quote for it. The work was done very well and looks great. I am very happy with their customer service and the quality of their work. I would recommended them.
Bob H. 5/24/2018
Solid work. Quick response time. Face to face service from one of the business owners. All the work looked great. They even provided pics of everything they did!
Shea R. 5/24/2018
Solid work. Quick response time. Face to face service from one of the business owners. All the work looked great. They even provided pics of everything they did!
Ted C. 5/9/2018
Had a different roofing company come out to give me a quote, the guy went up on the roof, took pictures and sent me a quote for $700 to fix everything. Jeremy, from A Step Above, came out and went up to inspect the roof. While he was up there he fixed most of the damage and didn’t charge me for it. I still have other things that he is coming back to fix but he is charging me less than half of what the other company wanted. Highly recommend A Step Above.
Brandy A. 10/26/2017
I scheduled an appointment thinking I only had a few loose tiles that were visible from the street. Jeremy responded within an appointment quickly and photographed several significant problems including cracked tiles, loose tiles, a hole in a few tiles. We were able to schedule an repair appointment within a couple of days and all the repairs were accomplished by the friendly and responsive team at, what I thought was a great value for the number of items fixed.
M W. 10/10/2017
I needed a single tile replaced from my roof after tree damaged it. Jeremy made apt for next day & he & his son did the repair very fast & efficiently. He also gave me a discount on his fees.