A Step Above Testimonials

Testimonials from Yelp & Google

Dave Sembrano 20/11/2023

Chad was courteous and knowledgeable – we appreciated his recommendations to maintain the units going forward.


Dave Sembrano 27/07/2023

Very responsive and reasonably priced! My house has 1 AC only; the unit outside was 7 years old while the internal unit was 20+ years old and was still using the old R22 freon. After spending most of Thursday night without AC, I decided to call their 24 hour HVAC emergency # early Friday morning just before 6am. Keep in mind daytime highs were around 115 at this time. Chris answered, reviewed their schedule for the day, called me back and told me he’s on his way…he was there at 7am.

Earlier I called a couple other 24/7 AC repair companies; one couldn’t get me in to take a look until 4pm and the other went to voicemail. Chris told me the compressor failed, they’d need to replace both my inside and outside units, and would be in touch to schedule the install. “Would I need to go another night (maybe more) without AC” was what I was thinking at this point, but those thoughts were quickly squashed for the better. I received a call from Jeremie (the owner) later that morning, and he said they could do the install THAT DAY at 3pm. I was told to expect roughly 4 to 6 hours for them to complete the install; it took them at most 3.5. Jeremie then followed up after the install to make sure everything was working properly.

Thank you Chris, Jeremie and A Step Above for addressing my situation quickly and making me feel like a VIP!


Laura K. 5/7/2023

Marina was our first contact at ASAI. She was pleasant and set up an appointment for an estimate. Steve came out and gave us an estimate on repairing and replacing tiles on our roof which we accepted. They sent two men out who were careful and respectful of our roof; they did a great job on our roof. We highly recommend A Step Above Inc.

 


Linda S. 5/5/2023

These guys did a great job repairing my leaking tile roof. Their quote beat the others and they fit my repair in as quickly as possible. They were clean and polite and removed all traces of the repair work when they were done. I would hire A Step Above again for any roof repairs I might need in the future. Thank you!

 


Theresa T. 1/11/2023

I highly recommend this company. I received a friendly response when I called for an estimate. The owner JEREMIE came to my home the next morning and scoped the job. He took pictures and walked me through roof issues and repairs needed. As promised, I received email copy of the maintenance estimate (within a timely manner) including pictures. Mike called me to do the work sooner than I expected. Before starting the job, he reviewed the scope of work with me–and was able to complete the job (on 1-10-23) during a break in rain fall. Overall, my experience was above and beyond my expectations. Also, the cost was reasonable.

 


Kelli E. 11/21/2022

A tile blew off my roof and needed to be replaced. Jeremie took a look at my entire roof to see if any other tiles were missing. Luckily, I only needed to replace that one but he said there were areas that needed to be resealed to prevent leaks. He showed me pictures of my roof and the problem areas. The repair estimate was lower than expected. A week later, the repairs were done and I was sent pictures of the job. I highly recommend A Step Above for all your roofing needs.

 


Eric J. 10/28/2022

We discovered a leak in our den above the window. I did try to identify it but was unsuccessful as it only leaked during heavy rain and only if the wind was blowing in a certain direction.

Our home warranty company could not find a local roofing company so they allowed us to choose the contractor. We were referred to Jeremie, A Step Above Roofing, through our realtor/friend.

Jeremy came out and performed a thorough inspection of the entire roof. He had a very good idea as to where the water was coming in, and explained in great detail the probable cause. During the roof inspection he also discovered, and took photos of, approximately 31 tiles that were cracked, broken, or dislodged, more than likely caused by our solar panel installation.

After approval from our home warranty company we scheduled the repairs which took approximately 2 to 3 hours. The team of technicians were very professional, courteous, took additional photos, and also explained to me what they had done.

No major rainstorms yet, but I am confident the leak has been repaired. Great job Jeremie and the A Step Above team!

 


Brenda D. 10/3/2022

Contacted A Step Above for an estimate on roof repair after I discovered a small water mark on my ceiling recently. They responded and scheduled an estimate quickly. Jeremie came and assessed the issue and provided the estimate, I felt like I was dealing with an honest, knowledgeable company so didn’t even bother getting other estimates. The work was completed the same week and just as promptly as the estimate. They have great communication skills and sent pictures of completed job. The workers were very polite and through with the cleanup. I am very satisified and would definitely recommend them and will continue to call them should I need any roof repair in the future. It’s nice to know there still are good reputable companies and people out there who care about their customers. A real pleasure to do business with!!! Don’t hesitate to call them!!!

 


Jim Lawrence September 2022

We always use A Step Above. We wish they did everything because they’re so good at what they do. As far as contractors go, VERY tough act to beat. Prices are more than fair for the piece of mind of knowing it’s done right. Owner and entire staff are courteous and professional. I HIGHLY recommend this company.

 


Michael S. 8/18/2022

I found Jeremie’s family run business on yelp and based upon the 5 star reviews, decided to obtain a quote from them to repair a roof leak and broken tile (caused by the improper installation of solar panels). Got a call back within 48 hours to schedule an estimate, and had the repairs done within a week (while I still wait to get a response from the solar company after a month of numerous calls, voice mails, and emails.). Jeremie was friendly, respectful, and professional, taking the time in explaining what he discovered during the inspection, what possibly caused the problems, and offered several solutions to correct the problems. Everyone who I had interacted with at A Step Above treated me as if I was a friend/family and as an important part of their business!

 


Pam Chick July 2022

We contacted A Step Above regarding a roof leak. They responded quickly and set up an appointment to give us an estimate. Jeremie provided us with an honest estimate and showed us the pictures of where our problems were located. Amazingly, they were out within one week to fix the roof. I am very happy with their response and service and will call them again when needed.

 


Diana W. 3 /11/2022

Out of 2 other roofers, I would recommend Jeremie and his family. Feels like having a uncle/family member care enough to tell you the real deal. Jeremie and his family is the real genuine local family owned business. He’s very calm, attentive, and straight forward with consideration to someone’s situation. Extremely patient to answer alllll my questions. I could see him being a great therapist too! This company seems not only trustworthy to try out, but experienced to understand more in detail. I found them through Yelp researching.

We requested a quote. His wife (office) and son (field) is also part of the company. Jeremie helped review my concerns from the inspection report. Out of 2 other roofers, he’s the only one who took the
– patience to acknowledge items, and then differentiate if it’s necessary (leak), and our situation. Example is old satellites incorrectly installed on top of the roof vs sides which can visibly see water dage residual down at the patio. None of the other roofers was able to catch this even when I pointed out the water damage (others couldn’t connect it to the satellite).
– he was able to tell what is up to code and not. Then explain what really matters or not/what he would do for his own house or skip on.
– he’s able to gauge our situation, and suggest something that suits us. Example is our garage doesn’t have ceiling vent, but has floor vents. But in reality, we aren’t living in our garage, and he wouldn’t spend so much to change it. Especially when we are repairing so much around the house.
– No upselling of any kind.

Appreciate his quote within days. And follow up later. We are waiting to get the work done. But will be calling A Step Above for any roofing needs.

 


Marci B. 2/27/2022

A Step Above sent a professional, friendly team to check and repair our roof. They took pictures to show us the work that needed to be done when giving us a quote. On the day of the job they were early and efficient. They also shared pictures of the same roof tiles and areas that needed attention so we could see that we got what we asked for.

 


Cynthia Y. 1/28/2022

Our roof shingles fell off from the Nevada wind and after having a few roofing companies come out for a bid, we felt A Step Above was the most reasonable. They noticed several other places that needed repair, including some portion of the roof where there was water damage that we didn’t even know about. According to the pictures that they took, the repairs that they made were done really well. So far, so good and we are happy to support family businesses!

 


G C. 11/28/2021

A Step Above Inc. performed roof repair and fascia painting on my house.
Very pleased with the work that was done. They were responsive by phone and e-mail. Professional and courteous.
I would definitely hire them for future projects.

 


Christy S. 10/26/2021

So glad I found this roofing company! All we needed was to have a few broken tiles fixed/replaced. I called my previous roofer who had done a good job replacing the underlayment a few years ago. That company gave me what I thought was a pretty expensive estimate so I decided to look around. I checked out the Yelp reviews and settled on A Step Above. Jeremie came to inspect and gave us a much fairer estimate for the repairs. We had a very good impression right from the start and this was only confirmed once we agreed to have Jeremie do the repairs. His crew came out the next week and took care of business expertly and efficiently with pictures showing us the end result. Thanks Jeremie! We’ll be calling on you for our future roofing needs! (Hopefully not too soon! LOL)

 


Lori B. 10/12/2021

I recently hired Jeremie and his team to replace the screen over my courtyard. I had gotten several estimates and was very pleased with the fair price and quality of materials that they proposed. They arrived on time, removed and hauled away the existing screen, and replaced it with a beautiful new one with a tighter weave. They also cleaned up the debris to the point where I couldn’t even tell they had been here! I highly recommend Jeremie and his team of professionals!

 


Karen F. 9/10/2021

Excellent service. Would highly recommend.
We had damage to our roof by a sudden gust of wind which ripped off the solar heating panels and a number of roof tiles. The estimate for removing the solar panels and fixing the roof was very reasonable, and quickly scheduled. Also completely cleaned up after the job was finished, which is a major plus for me.
Definitely 5-star service.

 


Bern R. 8/25/2021

Several weeks ago, after being out of town during the heavy rainstorms, I came home and noticed some water damage on the ceiling of my dining room. I called A Step Above because they’d done some work near my fireplace several years earlier. Jeremie came over and inspected the roof. He showed me photos he took and explained my options. He was very patient and sympathetic because my husband recently passed away and I’m a bit overwhelmed by now having to deal with everything by myself.
The estimate Jeremie gave me was very reasonable and I scheduled a time to have the roof repaired.

Yesterday Jeremie’s two sons came over to do the work. They were on time, very polite and very efficient. They took photos of the work they did and explained what had been done.
I’m so thankful for a company that is family owned and honest. Everyone, from the people on the phone to the people who do the service calls, are well-mannered, helpful and efficient. Most importantly, they do a great job at a very reasonable price.
Thank you so much to everyone there!

 


Tom M. 8/24/2021

Contacted a step above for my roof repair. They were on time for the estimate, gave me a fair price, and came on time for the repair. Jay took pictures to show me the repair area, and explained where the leak was. Never asked for a deposit, Very professional, I highly recommend them. They are a step above the rest!
Thanks

 


Stacey S. 8/2/2021

A Step Above is clearly a step above the competition. They were prompt and completed the job when they said they would. Friendly and professional guys and staff. I recommend A Step Above for any roof work 1000 %. You will not be disappointed with this gem of a company.

 


Victor L. 7/25/2021

A family run roofing company. Had water stains in two areas of house. Researched Yelp and decided on A Step Above. Jay the son came out to inspect roof. Took pictures of problem area and explained problem areas needing repair in manner I was able to comprehend.. Very courteous and professional. Got quote from Jeremie ( father and owner) the next day. I decided to go with them. Not cheapest, but fair price. Repair crew was lead by another son and came at scheduled time while Jeremie stayed on top of things. Crew was polite and professional as well. Jeremie sent about 8 pictures of the repair work and guaranteed fixing any problems related to their job. Great experience in dealing with this company.
One more thing. They never asked for any money or down payment until work was complete. They billed me couple days after I received the pictures and asked if I was satisfied with the job. That’s what I call an honest, reliable trust worthy company.

 


Wayne S. 7/8/2021

Outstanding service from a small family-owned business. Great communication, fair pricing and great execution on a roof repair. I am very satisfied with the work that was done and will recommend this company to anyone that needs roof work.

 


Jordan P. 5/24/2021

Absolutely superb service. A family owned business that does it better than the rest. Quick, efficient, professional, and very knowledgeable. Satisfied with their work and have nothing bad to say at all. Whole heartedly recommend them to everyone and will be using only them in the future. Thanks again, guys!

 


Linda F. 3/31/2021

I contacted the company as several tiles on the side of my roof above a walkway were unstable and looked like they would fall off. Jay came out and reviewed the entire roof and provided me pictures of many of the areas in need of repair. He also was concerned about the original problem I had called the company about and advised me I would be receiving an estimate for the work to be done. Several days later Jerome called me and said a person would be out to correct the problem with the unstable tiles. A workman later came out and fixed those unstable tiles. I received and approved the estimate and later several workers came out. They were on time and fixed all the areas of concern identified in the pictures Jay had shown me. All work was performed in a timely manner.
Jay later called me to find out if the work had performed to my satisfaction and advised me I would be receiving pictures of all the areas completed with my final bill. I would definitely use this company again and highly recommend them to anyone in need of roof repair.

 


Scott K. 1/26/2021

Wow. These guys are all kinds of awesome. They showed up on time for the quote, offered me a very fair bid, and even connected me with the owner to review the bid and answer all of my questions.

A Step Above is a family business and they don’t try to hide it. And that’s what I love about them. Their price was less than $100 away from one of the other “big guy” factory-type contractors I got a bid from. I have no doubt my roof was repaired in the same way the owner would want his done. And I’m confident this is quality work that will outlast the walls holding up the roof!

No corners were cut. They communicated status updates every day. The crew was here on time. They cleaned up after themselves every single day. Not a single nail or scrap of trash was left behind.

The only thing that I’m disappointed with is, I’ll probably never have the opportunity to work with them again!

Thanks ASAI! I’ll send all of my friends your way if they need roofing services!

 


Melissa M. 1/19/2021

A Step Above will not disappoint! Everything you want from a local family owned business! I worked with Jeremie and Jay and they were very professional and great to work with!
I had just purchased a home and was needing some general room maintenance. I called a few companies and A Step Above was not only super quick to reply, they were very communicative and were able to come out and give me an estimate very quickly. I received a call after they inspected my roof explaining everything they found and the cost – which was much less than the others I called!! Sent me pictures via email. Once I scheduled to have the serviced completed they were able to come out within just a few days and called to let me know that it was completed and sent another email with pictures showing that the work had been completed.
I would definitely use them again in the future!

 


Jim L.1/8/2021

I engaged their services for roof tile repair because of Yelp reviews. I was not disappointed. I wish I could give them more than 5 stars. Prompt, polite and professional. The owner, sons and employees were top notch. Pictures before and after. Easy to work with. I’ve already told my best LV friend about their service.

 


Ginger A. 10/26/2020

I have worked with Jeremie, Shauna and Jay and found them all to be extremely caring and honest. Their main objective is to provide quality work with integrity to their customers. I would highly recommend this local, Las Vegas, Family Owned roofing company for all your roofing needs.

 


Elizabeth B. 10/9/2020

They came for roof inspection as scheduled. They had explanations and pictures, no charge.
The estimate came in email in a timely fashion.
The work was done efficiently by friendly workers. They provided explanations and pictures prior to departure.
Would definitely use again.

 


Tealie O. 9/30/2020

Selected A Step Above to repair three places where my roof was leaking. They responded promptly to my call and let me know that the owner’s son Jay would be out to take a look at things. They gave me an idea of when he would arrive and he called the day of the quote to verify that he would be out later. He also called to say when he was on his way and he was right on time. He was very professional and used booties in the house and wore a mask. He went up on the roof and showed me pictures of the areas that needed help. He explained the specifics of what would need to be done and seemed very capable and informed. He also mentioned that the workers would follow OSHA safety procedures which I appreciated. Jay’s dad, the owner, called me later to go over a quote for the work and emailed details. The price was very reasonable. Jay scheduled the work around my schedule which was very appreciated. The workers showed up on time and worked steadily. Everything looked super after they were done and they did a really nice job of cleaning up! I would definitely recommend this company. They really seem to know what they’re doing and they are excellent at communication.

 


Tealie O. 9/30/2020

Selected A Step Above to repair three places where my roof was leaking. They responded promptly to my call and let me know that the owner’s son Jay would be out to take a look at things. They gave me an idea of when he would arrive and he called the day of the quote to verify that he would be out later. He also called to say when he was on his way and he was right on time. He was very professional and used booties in the house and wore a mask. He went up on the roof and showed me pictures of the areas that needed help. He explained the specifics of what would need to be done and seemed very capable and informed. He also mentioned that the workers would follow OSHA safety procedures which I appreciated. Jay’s dad, the owner, called me later to go over a quote for the work and emailed details. The price was very reasonable. Jay scheduled the work around my schedule which was very appreciated. The workers showed up on time and worked steadily. Everything looked super after they were done and they did a really nice job of cleaning up! I would definitely recommend this company. They really seem to know what they’re doing and they are excellent at communication.

 


Krish J. 9/18/2020

Very professional and considerate.
Replied promptly to query .he sent over his son to evaluate who came with mask on and booties on ( for walking inside house),looked up on roof and gave me a quote.
I had another company evaluate. They gave a quote for less however ,tracked dusty footprints through house and used step above quote to come up with their own. While tempting to save money my husband felt it better to go with this company as they would show the same consideration up on the roof as they showed inside the house.
I received pictures of the complete work at the end. I would recommend them

 


George L. 6/2/2020

We have a 30 year old house that needed some roof and fascia repair. These guys are great! Prompt, efficient, courteous, and honest. They know what they’re doing and they do it well. There were a couple of minor glitches during the repair, which they corrected properly and cheerfully. Their customer service is above and beyond. We’re very, very pleased with A Step Above.

 


Thomas R. 5/19/2020

Came out and gave me an estimate…explained the roof was in such good shape for its age and explained the work that needed to be done. Some loose tiles, cracked tiles and some missing ones. The area around my AC needed a little more attention so they took care of that as well. Nice to look up and see everything back in its place a secure. Crew showed up on time as promised. Very nice to deal with. Asked if I had questions before they started work. Completed the job, cleaned up after themselves and tanked me before leaving. I wouldn’t hesitate in using this company again or recommending them to anyone.

 


Mark R. 5/4/2020

Jeremie was very responsive and was the quickest to answer my texts. I originally contacted two roofers from Yelp and neither responded, so then I contacted a few more after a couple of days and Jeremie responded right away. He sent Jay out in a couple of days and he said that he could come out in a couple more days and do the work. Great customer service.

 


Sandy M. 2/19/2020

From the time I interacted with the owner I felt completely comfortable having them at my home. The morning of our repair the owner contacted us giving the time frame his foreman would arrive. The foreman did so and promptly. He took care to use booties as to not bring dirt into my home. He surveyed the needs and his team arrived within an hour to perform the job. What would of taken my husband a few days to finish ( probably two ) these guys knocked out in about 3 hours. Fast, friendly, providing me with before and after images. I cant stress enough how great this crew is! A step above is the perfect name for such fantastic service. Thank you definitely do recommend.

 


George L. 6/2/2020

We have a 30 year old house that needed some roof and fascia repair. These guys are great! Prompt, efficient, courteous, and honest. They know what they’re doing and they do it well. There were a couple of minor glitches during the repair, which they corrected properly and cheerfully. Their customer service is above and beyond. We’re very, very pleased with A Step Above.

 


Thomas R. 5/19/2020

Came out and gave me an estimate…explained the roof was in such good shape for its age and explained the work that needed to be done. Some loose tiles, cracked tiles and some missing ones. The area around my AC needed a little more attention so they took care of that as well. Nice to look up and see everything back in its place a secure. Crew showed up on time as promised. Very nice to deal with. Asked if I had questions before they started work. Completed the job, cleaned up after themselves and thanked me before leaving. I wouldn’t hesitate in using this company again or recommending them to anyone.

 


Lynn N. 12/12/2019

Overdued review – They are an efficent and reasonably priced roofing company. Engaged them to repair my roof, that had broken tiles from golf balls. They arrived promptly and finished the job within the timeline communicated. Very pleased with their services.

 


Mabby J. 11/13/2019

I am so grateful for Jeremie! During a crazy wind storm, our tree had knocked out a tile and loosened a couple others on our neighbor’s roof. I called a couple roofers and Jeremie was the only one who would fix it the same day and at a fair price. He was able to reinstall the tile and secure the ones around it, in no time at all. Hopefully I won’t be needing anymore roof repairs anytime soon, but if I do, I definitely know who to call.

 


William B. 4/11/2019

Very happy with the follow-up. Jeremy called to make things right after we had a few communication issues. Really takes this company to the next level and above the others.

 


Mary K. 2/6/2019

I sell Real Estate here in the Las Vegas Valley and I use Jeremie Eubank, and his crew, at A Step Above Roofing for all of the Roof Repairs that are are needed as a result of an Home Inspection. They perform at an Outstanding Level and take pictures of the repairs that are needed and pictures after the repairs are complete so you can rest assured that the work was done. Call them….. You’ll See!

 


Kerrie R. 8/1/2019

We recently purchased a house in Henderson and called Jeremie to have our roof inspected and tuned up. They were quick and efficient and did a great job and charged a fair price…….Weeks later, our house was hit by a wind/dust devil during a microburst and a large patch of tiles were displaced. Called Jeremie again and our roof was fixed like new literally within 2 hours after we called, at no extra charge. We’d definitely use them again in the future. Excellent customer service.

 


Rachael K. 9/21/2018

I have nothing but good things to say about Jeremie and his team!! I was impressed from start to finish.

About six months ago, I had a few shingles blow off my roof in a wind storm. I had another roofing company that I had found on Yelp come out and give me a quote, and the price was way higher than I was told it should be. Eek. I couldn’t justify spending that much money for the job. So I procrastinated… Then about a month ago, there was another lovely Las Vegas wind storm, and after that, there were shingles ALL OVER the place and my roof was torn up. Sigh. I contacted A Step Above and scheduled an appointment for an estimate for a Monday. The Friday before, I had another roofing company that I had found on Yelp come out to give me a quote as well. I was asked if my insurance would cover it, and I told him I didn’t think so (I had gotten a confusing answer from them when I asked, so assumed I’d have to pay for it myself). He told me it was going to cost a lot, and said he would email me a quote… Then he texted me over a week later, asking if I had gotten other quotes/estimates and what they were. Ha.

Now for my experience with Jeremie. I had been given a time frame when he would be coming. He called me and said he’d be there in about 45 minutes… and was there in 30! He is so professional and knowledgeable. I explained to him what I had been through, and he told me my insurance should cover it since it is wind damage, that I probably have a deductible, and that it would probably cost about that much to fix it. He used his drone to take pictures of my roof, and then gave me a quote and explained what they would need to do to repair it. The amount was much less than I expected it to be! (Actually $75 LESS than what I had been quoted six months ago when I only had a few shingles missing!!!) He asked if I wanted to wait for a quote from the other company, and I said no. I felt confident that Jeremie and his team would do a good job, and made an appointment for the repair. I was actually out of the country when they came, but they took before and after pictures which were emailed to me with the invoice. What a relief!

I love that this is a family run business. They are honest, have more than reasonable pricing, great communication, and do amazing work. Thank you, thank you, thank you!

 


Page S. 10/14/2019

Do not go anywhere else. This is the company you want. We had a roof leak that was compromising our living room on two walls. They came right out, found the problem, checked the entire roof. Along with a pigeon poop problem, exacerbated by incorrectly installed flashing, they found several more bad tiles on our roof. After checking the entire roof, they not only showed us the pictures but also emailed them to us for our records. They sent an estimate that evening, really reasonable, and worked around our timetable for repair. They were on time, professional, personable and quickly got the job done. All was done as promised, they cleaned up after themselves, and didn’t upsell. We are extremely happy with their work and have recommended them to neighbors.

 


C G. 2/16/2019

Great customer service; more than just roofing,but a handyman you can count on! They fit me in after hours since I work multiple jobs as a single mom!

 


Mona Lisa C. 5/21/2019

I did get a return phone call and was pleased to hear my message was not ignored. Due to the rain we have experienced in Las Vegas, roofers have been busy. The owner was very apologetic for the delay in returning my call. I appreciated he took the time to let me know the services his company provides and will call again if work is needed in the future.

 


Tim W. 10/22/2018

It’s a little scary knowing your roof work won’t show defects for years to come; so finding a reputable company is a challenge. A Step Above: Jeremie and crew boss Miguel have given me every confidence I need. Jeremie came over and showed me what’s needed, and what he does to do a superior job. His bid came under others, despite that he was putting a double layer of underlayment (felt). He also made sure to put in ridge and hip support pieces that were missing, and charged me only cost. The crew was totally polite, and they cleaned up every night and double cleanup on weekends. It’s rare to find guys like these…thanks fellas.

 


Aaron B. 6/26/2018

I had the pleasure of dealing with A Step Above Roofing. They were early and professional. They replaced 4 roof tiles in minutes. All of the work was photographed for my piece of mind. These gentleman truly care for their customers. Call them for an estimate and see what I am talking about. Thank you for giving me confidence that my roof is ready for MONSOON season!

 


William F. 12/22/2018

A roof leak was discovered by another tradesman working on my house (second floor ceiling was soft when he was replacing the ceiling fan), thus a tile roof leak. However, the ceiling paint hadn’t discolored.

I called a few roofing companies for quotes, all told me the hip was leaking, needed to be repaired with underlayment, weather blocking etc. It appears the leaking hip did not have weather blocking on it due to it not being required by code when my original roof was installed. To fix the one hip with the leak the other roofing company was $945. I asked for a price to install weather blocker on all the remaining roof hips to prolong the life of the roof and he wasn’t interested in quoting the job. I had my base price of $945.
A Step Above, Jeremie Eubank came by quoted the leak, and was on the same page as me with regard to protecting the longevity of my roof. His hard working crew, which is mostly family repaired the leak (remove the tiles, battens, underlayment; install new underlayment, battens; reinstall field tile and replace broken tiles and install weather blocking on all roof hips, ridge joints sealed and painted, sealed pipe flashings) for the sum of $1700.

A total of 9 roof hips are now protected with weather blocking, one of the roof hips had a leak that is now repaired and guaranteed not to leak for 2 years, Great people, great service, hope I don’t need them again but if I do they are my only call.

 


Robin G. 3/21/2018

Jeremy at A Step Above was great. His crew repaired my roof which was damaged by age, pigeons, etc. The three guys came out and worked non-stop for an entire day. They arrived about 7:30 A.M. and didn’t stop until around 5:00 P.M. Then, they returned the following morning to complete the job. The price I got for the job reminded me of the “good ol’ days” when a contractor was true to his word and did quality work. I highly recommend A Step Above and will use them again.

 


Mary L. 10/29/2018

Jeremie came to check the leak in my hallway ceiling and thoroughly checked the roof for any damage. He was honest enough to say he found no damage and offered to check my attic where he found that it’s the AC unit that was leaking. Thanks Jeremie for your time.

 


Lani P. 5/19/2018

These are terrific roofers! Locally owned, the owner showed up to inspect our roof. After his inspection, he showed us photographs on his phone of the work that needed to be done. He gave us a written estimate on the spot. His bid was cost-effective and straight. His team showed up a week later and completed the job in a few hours. Highly recommend. The work is guaranteed for two years.

 


Daniel H. 6/17/2018

Wow!!! Jeremie and his team are outstanding! Had to replace a few missing tiles and compared several roof repair companies before going with A Step Above and am really glad that I did. Jeremie came out on time to provide a free estimate which was extremely reasonable. Afterwards, Jay and Jorge did the repairs. They were on time, efficient and had great attitudes. If you are in need of roof repairs…call A Step Above first.

 


Darla K. 6/13/2018

Was very impressed with ASA.
They were early for our appointment, what? Who does that now a Days.
Advised me on what we needed done to the roof.
Took pictures, reassured with some of my concerns. Now just need to make another appointment to get the work done.

 


Diana A. 1/24/2019

Integrity, honesty, and hard work. WOW! This company is wonderful. We needed our entire roof replaced and I had no idea where to start. I got a couple of quotes, then a friend told me about this great company that repaired her roof. What a blessing! I met Jeremy and that was it. The whole process was so easy. They handled everything. It was the most stress free home repair/improvement I have ever had. Thank you so much!! I would recommend A Step Above for all of your roofing needs.

 


William B. 12/22/2017

Great service. Fantastic communication and honest pricing!! A great find! I couldn’t be happier.

 


Scott T. 10/5/2017

I scheduled an appointment with the highest rated service on Yelp, and also requested a competitive estimate from A Step Above.
The other company had 10 5 star reviews, and I thought I would probably end up using them. However, they never showed up to my appointment, and didn’t even bother calling to cancel or reschedule.
Jeremie and A Step Above not only showed up on time, but provided a great rate, did a great job, and did it all in a just a few days. I wouldn’t hesitate to call them for any of your roofing needs.

 


Kevin G. 10/12/2017

I am a real estate agent and looked for different roof companies on yelp got a couple quotes and this company had the best pricing and was available at the soonest time. The owner was very responsive and answered all of my questions right away. Him and his team did the job this morning and I couldn’t be happier with the results. I will absolutely use them again for future clients. 5stars!

 


Jayne M. 11/14/2017

The guys were very professional! Jeremie, the guy we dealt with, came by when done and inspected the work after. Decent price and the job was done in a timely manner.

 


Jason K. 9/28/2017

I reached out to them on a Saturday to get an estimate to fix the roof on my shed. They responded very quickly and set up an appointment for Monday. I had a quote by Tuesday morning and the work was completed by Thursday. They did a thorough inspection of my shed and quoted some additional items that I was contemplating have done anyways. Their pricing for these items were very competitive. I appreciate the fact they noticed something that needed work and took the time to give me a quote for it. The work was done very well and looks great. I am very happy with their customer service and the quality of their work. I would recommended them.

 


Bob H. 5/24/2018

Solid work. Quick response time. Face to face service from one of the business owners. All the work looked great. They even provided pics of everything they did!

 


Shea R. 5/24/2018

Solid work. Quick response time. Face to face service from one of the business owners. All the work looked great. They even provided pics of everything they did!

 


Ted C. 5/9/2018

Had a different roofing company come out to give me a quote, the guy went up on the roof, took pictures and sent me a quote for $700 to fix everything. Jeremy, from A Step Above, came out and went up to inspect the roof. While he was up there he fixed most of the damage and didn’t charge me for it. I still have other things that he is coming back to fix but he is charging me less than half of what the other company wanted. Highly recommend A Step Above.

 


Brandy A. 10/26/2017

I scheduled an appointment thinking I only had a few loose tiles that were visible from the street. Jeremy responded within an appointment quickly and photographed several significant problems including cracked tiles, loose tiles, a hole in a few tiles. We were able to schedule an repair appointment within a couple of days and all the repairs were accomplished by the friendly and responsive team at, what I thought was a great value for the number of items fixed.

 


M W. 10/10/2017

I needed a single tile replaced from my roof after tree damaged it. Jeremy made apt for next day & he & his son did the repair very fast & efficiently. He also gave me a discount on his fees.